Terms of Service

1. Scope

These Terms of Service govern your use of hashsurgeon.com, including website content and any booking-related features available through the website. By using the website, you agree to these Terms.

2. Provider identity and contact details

We are hashsurgeon.com (PE). You may contact us at:

  • Address: 15/4 Hreherska St, Kyiv, 03000, Ukraine
  • Email: contact@hashsurgeon.com
  • Phone: +380 973 400 1203
  • EDRPOU (registration code): 77968490
  • Legal representative: Sara Bauer, Managing Director

This notice is provided to comply with requirements of Закон України "Про електронну комерцію" (від 03.09.2015 № 675-VIII), стаття 7.

3. Booking information, class/schedule, and non-guarantees

Information on classes, schedules, availability, and pricing shown on the website is provided for user convenience and may change. We do not guarantee that every listed class or time slot will be available at the time of your booking unless expressly confirmed through the booking/confirmation process.

4. Acceptable use

  • You may not misuse the booking-related features or attempt to interfere with the website’s operation.
  • You agree not to submit fraudulent, misleading, or prohibited information.
  • You must respect intellectual property and avoid copying, scraping, or automated access beyond what the website expressly permits.

5. Limitation of liability

To the maximum extent permitted by applicable law, hashsurgeon.com is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or booking features. We are not responsible for losses caused by factors beyond our reasonable control (including internet outages, device limitations, or delays in communications).

6. Consumer contract pre-contract information and choice/disclosure

When concluding a distance contract for services, we provide the required pre-contract information and support required consumer-choice and withdrawal-related disclosures during the ordering process.

The website’s pre-contract and withdrawal-related disclosures are intended to comply with Закон України "Про захист прав споживачів" (від 10.06.2023 № 3153-IX), стаття 13, Закон України "Про захист прав споживачів" (від 10.06.2023 № 3153-IX), стаття 17, and Закон України "Про захист прав споживачів" (від 10.06.2023 № 3153-IX), стаття 19.

7. Language of information

Information about goods and services offered to consumers in Ukraine is provided in the state language (Ukrainian), and may also be duplicated in other languages.

This is intended to align with Закон України "Про захист прав споживачів" (в частині мови обслуговування та надання інформації про товари/послуги державною мовою).

8. Privacy and personal data

If we process personal data on this website (for example, through lead forms or identifiable tracking), we do so in accordance with applicable law and provide a privacy policy describing purposes of processing.

This page references compliance with Закон України "Про захист персональних даних" (від 01.06.2010 № 2297-VI).

9. Cookies

If cookies are used for non-essential purposes, we provide a notice describing purposes and how to control cookies, aligned with applicable personal data protection requirements.

This is intended to align with Закон України "Про захист персональних даних" (від 01.06.2010 № 2297-VI).

10. Contact support

For questions about bookings or using the website, contact our support:

Email: contact@hashsurgeon.com
Phone: +380 973 400 1203
Address: 15/4 Hreherska St, Kyiv, 03000, Ukraine

11. Contact / lead form (redirect-only)

This form is for contacting us. On submission, you will be redirected to the thank-you page.