Privacy Policy

This Privacy Policy explains how hashsurgeon.com (“we”) collects, uses, and protects personal data when you contact us, submit inquiries/lead requests, request scheduling/pricing, or interact with our website in Ukraine.

1) Who is the data controller

Data controller: hashsurgeon.com (PE). Address: 15/4 Hreherska St, Kyiv, 03000, Ukraine. Email: contact@hashsurgeon.com. Phone: +380 973 400 1203.

Legal representative: Sara Bauer, Managing Director. Registration (EDRPOU) code: 77968490. VAT: Single tax payer; VAT optional.

2) Personal data we collect

  • Contact and lead data: your name, email, phone number, message content, and any information you provide in the contact/lead form.
  • Requests for scheduling/pricing: details you send when asking about dates, services, or pricing.
  • Technical data: IP address, device/browser identifiers, access logs, and usage information required for website operation and security.

3) Purposes and legal basis for processing

We process personal data in order to:

  • respond to your inquiries and provide requested information;
  • manage scheduling/pricing requests and communications;
  • ensure security of the website and prevent fraud/abuse;
  • comply with legal obligations.

If we use non-essential cookies for analytics or similar purposes, we process personal data in accordance with your consent where required, and we describe those purposes in the Cookie Notice below.

4) Cookies and analytics (Cookie Notice)

We may use cookies to understand how the website is used and to improve performance. Non-essential cookies (including analytics) may require your consent. You can control cookie preferences through cookie settings available on the website (or by using your browser settings).

For cookie-related processing, we comply with Law of Ukraine “On Personal Data Protection” (dated 01.06.2010 No. 2297-VI).

5) How we protect your data

We apply appropriate organizational and technical measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. Access is limited to authorized personnel and service providers acting for us.

6) Who we share data with

We may share personal data with our IT providers, hosting services, email delivery providers, and other processors that assist us in operating the website and providing services. We do not sell your personal data.

Processors act only under instructions from us and must ensure confidentiality and protection of personal data.

7) Cross-border transfers

Some service providers may be located outside Ukraine. Where cross-border transfer occurs, we take steps to ensure an adequate level of protection and lawful grounds for such processing under applicable Ukrainian data protection rules.

8) Data retention

We keep personal data for as long as necessary for the purposes described in this Policy, and then delete or anonymize it, unless a longer retention period is required by law or for establishing, exercising, or defending legal claims.

9) Your rights

Under the Law of Ukraine “On Personal Data Protection” (dated 01.06.2010 No. 2297-VI), you may have the right to:

  • access your personal data;
  • receive information about who processes your data and for what purposes;
  • request correction or update of inaccurate data;
  • request deletion of data in certain cases;
  • withdraw consent where processing is based on consent (withdrawal does not affect processing already performed before withdrawal);
  • object to processing in certain circumstances;
  • file a complaint with the competent supervisory authority or seek judicial protection.

10) Contact for privacy requests

To exercise your rights or ask questions about this Policy, contact us: